Privacy Policy
Your data is yours. Here's what we collect, why, and who we share it with, in plain words.
Who we are
Smilence is a Tbilisi-based brand selling teeth-whitening products at smilence.store. We're responsible for how your data is handled. Questions? Write to us at smilenceofficial@gmail.com.
What we collect
- Your email, when you subscribe to our newsletter or place an order.
- Order details, name, address, phone number; these are processed by Shopify.
- Your cart contents, so we can remind you about an abandoned cart.
- Cookies for analytics, including Klaviyo tracking cookies, to see how the site is used.
How we use it
- To fulfil and deliver your order.
- To send news and discounts, only if you've given consent. You can unsubscribe with one click in any email.
- To improve the site.
Who we share it with
We only share data with the services your order can't happen without:
- Shopify, payment and order processing.
- Klaviyo, sending emails.
- Courier service, your name, address and phone, so the package reaches you.
We never sell your data to third parties.
Your rights
Under Georgia's Law on Personal Data Protection you can ask what data we hold about you, request a correction or deletion, and withdraw your consent at any time. Just email smilenceofficial@gmail.com, we'll respond within a few working days.
Cookies
Cookies are small files that help the site remember you. If you'd rather not have them, disable them in your browser settings, the site will still work, though some features (like a saved cart) may be limited.
Changes and contact
If we update this policy, the new version will be published on this page. We're happy to answer any question: smilenceofficial@gmail.com.